General & Booking FAQ
How do I book?
Telephone: +44 78 6298 5495; +44 79 8541 6520 or Book online securely.
I’m bringing a baby, do you provide baby/child seats?
Sure, we have infant and kid seats available; just let us know when making your reservation. You will be required to fit these in accordance with the legislation. Naturally, there is no additional fee.
How early should I make a reservation?
We accept reservations up to an hour before the departure, although we do advise that you do so as soon as you decide on your route, just in case.
How does your offer differ from those of our competitors?
The finest possible experience for our clients will be provided at every level thanks to our extensive knowledge and relationships. A hotel, a private plane, a chauffeur-driven car, a boat, or an event booking.
Do you offer long-term chauffeur service contracts for corporate clients?
Yes, we offer tailored long-term chauffeur service contracts for our corporate clients. Whether you need regular executive transportation or transportation for special events, we can create a customized plan to meet your organization's needs.
Chauffeur and driver FAQ
Can you accommodate unique demands, such as preferences for a certain car or convenience?
Certainly, we make an effort to accommodate our clients' unique demands. They attempt to customise the experience in accordance with the client's particular tastes and requirements, whether it be a desire for a certain vehicle type or a request for specific amenities like preferred drinks or in-car entertainment selections.
How much privacy should be anticipated from a chauffeur service?
Our drivers have received specialised training in maintaining absolute discretion and observing passenger privacy. They respect professional standards and guarantee that private conversations or information provided on the trip is kept that way.
Can you make transport arrangements for a family with kids?
Yes. By request, we provide kid-friendly cars and child safety seats. All members of the family may expect a smooth and pleasurable trip thanks to the drivers' familiarity with families and their kind hospitality.
Are your chauffeurs knowledgeable about local attractions and points of interest?
Absolutely! Our chauffeurs are well-versed in the local area and can provide you with valuable insights into popular landmarks, restaurants, and attractions. They can even suggest exciting places to visit based on your interests.
How do your chauffeurs handle traffic or unexpected delays during the journey?
Our chauffeurs are skilled professionals who are well-versed in navigating through traffic and finding the most efficient routes. They continually monitor real-time traffic updates to avoid delays whenever possible and ensure you reach your destination on time.
Pricing And Tariff FAQ
My vehicle will be safe?
Security is always put first. Our cars all have six-monthly MOTs. Also, they receive regular maintenance as required by the manufacturer of that specific vehicle. Also, the daily inspection of the oil, coolant, and tyre pressure falls under the purview of the driver.
Are parking and tolls included in the fare?
Since parking and tolls are not included in the price, they will be added to your final bill.
Can I buy a car from you?
No, we are not selling cars.
Is it forbidden to smoke in a car?
Yes. If you smoke, please let your chauffeur know if you need breaks for smoking.
Can I order more than one vehicle at once?
Absolutely! We will consider all your requests. Contact us.
Is it possible to charge my phone in the car?
There are auto chargers in your vehicle for Blackberries, iPhones, and a few other mobile phones.
Are your chauffeur-driven cars equipped with amenities for passenger comfort?
Yes! Our cars are equipped with luxury amenities to ensure maximum comfort during your journey. Features may include padded leather seats, climate control, Wi-Fi connectivity, bottled water, phone charging stations, and entertainment systems.