Privacy Policy

London Business Travel Ltd

London Business Travel Ltd is committed to safeguarding your personal information and respecting your privacy at all times.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our business, including when you use our chauffeur services or visit our website. It applies across all our operations.

We may update this Policy periodically. We recommend reviewing it from time to time. By using our services, you accept the terms outlined below.

If you have any questions, please contact us.

1. Company Information

London Business Travel Ltd
45 Albemarle Street, 3rd Floor
London, England, W1S 4JL

2. How We Collect Your Information

We collect personal information when you:

Make a booking or enquiry
Contact us by phone, email, or via our website
Register interest in our services

Information is only collected where you have provided it voluntarily.

3. What Information We Collect

We may collect the following details:

Name
Email address
Telephone number
Journey details (pickup, destination, timing)

How We Use Your Information

Your information is used to:

Provide and manage our chauffeur services
Communicate regarding bookings or enquiries
Send relevant updates or service-related information
Improve the quality of our services

We will only use your data for legitimate business purposes.

3.0 Sensitive Information

We do not request or process sensitive personal data such as health information, biometric data, political views, religious beliefs, or criminal history.

Please do not provide such information to us.

3.1 Children

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children.

3.2 Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may only be shared where necessary, such as:

With service partners (e.g. drivers) to fulfil bookings
With trusted third-party providers supporting our operations
Where required by law or regulatory authorities

3.3 Your Rights

In accordance with UK data protection laws, including GDPR, you have the right to:

Request access to your personal data
Correct inaccurate or outdated information
Request deletion of your data
Restrict or object to how your data is used

To exercise any of these rights, please contact us.

4. Access to Your Data

You may request a copy of the personal data we hold about you.

This will be provided in a commonly used format.

4.1 Data Accuracy

We aim to keep your information accurate and up to date.

If any details are incorrect, please inform us so we can amend them.

4.2 Data Deletion

You may request that your personal data is removed from our systems.

We will comply unless we are legally required to retain certain information.

4.3 Automated Decisions

We do not use your personal data for automated decision-making or profiling.

5. Cookies

Our website may use cookies to enhance user experience and analyse website performance.

We may use tools such as Google Analytics to understand how visitors interact with our website.

You can disable cookies through your browser settings if you prefer.

6. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Data Breaches

In the unlikely event of a data breach, we will take appropriate action and notify affected individuals where required.

8. Complaints

If you have any concerns about how we handle your personal data, please contact us and we will investigate promptly.

If you remain dissatisfied, you may escalate your complaint to: